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Zuka

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© 2026 Zuka.in — All rights reserved.

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Zuka.in

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 8/28/2026

Introduction

At Zuka.in ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet care platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Pet parent profile information and preferences
  • Veterinarian credentials and professional information
  • Payment and billing information (processed securely through third-party providers)
  • Profile pictures and pet photos

Pet Health Information

  • Pet medical records and health history
  • Vaccination schedules and records
  • Veterinary appointment information
  • Medication schedules and reminders
  • Health monitoring data and trends

Usage Information

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our platform
  • Search queries and preferences
  • Communication logs and support interactions

How We Use Your Information

Service Delivery

  • Provide pet health management services
  • Connect pet parents with veterinarians
  • Send vaccination and appointment reminders
  • Process payments and transactions

Communication

  • Send important health alerts
  • Provide customer support
  • Share platform updates and features
  • Send marketing communications (with consent)

Platform Improvement

  • Analyze usage patterns and trends
  • Improve our services and features
  • Develop new tools and capabilities
  • Conduct research and analytics

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and prevent fraud
  • Ensure platform security and safety

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share information when you explicitly consent, such as connecting with specific veterinarians or sharing health records with other pet care providers.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, cloud storage providers, and communication services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • End-to-end encryption for sensitive data
  • Secure socket layer (SSL) technology
  • Regular security audits and updates
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Limited access to personal information
  • Regular security assessments
  • Incident response procedures

Your Rights and Choices

Access and Update

You can access, update, or correct your personal information at any time through your account settings or by contacting us.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

Communication Preferences

You can opt out of marketing communications while still receiving important service-related messages.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Contact Information

privacy@zuka.in
+91 98765 43210

Data Protection Officer

For privacy-related concerns and data protection inquiries, please contact our Data Protection Officer at dpo@zuka.in

This Privacy Policy is effective as of 8/28/2026 and will remain in effect except with respect to any changes in its provisions in the future.